Product Management

Empathy is f***ing hard

We talk about empathy a lot.

Empathy — the ability to understand and share the feelings of another.

We talk about empathy for colleagues. We talk about empathy for customers.
 
 But empathy is hard.

Zen of product management

(Why you should listen to your customer always, to understand what he wants but ignore how he wants it?)

“If I had asked people what they wanted, they would have said faster horses.”

Because — We care

“Why would you allow someone to create an interview in the past?” — Anenth

“The experience of adding a comment to the interview should not be very different from giving feedback for an interviewer?” — Vasu

“What happens if an interviewer suggests a change…

Managing customer feedback

More than 600 companies register and try Recruiterbox every month. We actively engage with each and everyone of them. Needless to say that leads to very large amount of feedback. We have at least 2 or 3 data points every day = ~ 60 data points of customer feedback every month! I…

Avoiding feature creep in a product

Customers react to the current feature-set of the product. Any feature suggestions they make are improvements on top of what exists. Implementing these suggestions help us make incremental progress. It is like moving to a local maxima unless we get the initial set of…

Beautiful inside, beautiful outside

We are building the world’s best “Hiring Software”. The way to do that is to handle the largest number of hiring scenarios, simply. Turns out that the key to that lies deep within our codebase, invisible to the world outside.

Engineer to a product manager

I was always involved in making product decisions at recruiterbox.com but I recently transitioned into a full time product management role. The last few months have been nothing less than awesome — I feel I have been able to make more impact on the lives of our users in the…